Voice
Learn from the calls your team takes.
Your team handles the calls. Qira records them, grades each one, scores rapport and gives your front desk clear coaching notes. Keep your current phones.
Coming soon: Qira will be able to answer calls when your front desk is busy.
Recorded call · Front desk
New patient enquiry
3m 41s · Analysis ready
After the call
A clearer view of the conversation.
Your team handles the calls. Qira helps you review.
Keep your current phones and your staff-led conversations. Qira records the calls and provides analysis, scoring and coaching afterward.
Your current phones
Your team takes the patient calls.
After the conversation
Qira records, grades and coaches.
Voice · Overview
After the call, take a closer look.
Review the recording, analysis and score after your team handles the call. Use that context to start a more specific coaching conversation.
Call grade
Every recorded call gets a grade, so you can see which conversations went well and which need a second look.
Rapport score
See how warm and helpful each call felt to the patient, not just what was said.
Coaching notes
Clear notes on what your team can do better on the next call, drawn from the call itself.
Recordings and call notes
Listen to the full recording and read the call notes and transcript in one place.
Review the transcript, alongside the call.
Read the conversation transcript and listen to the recording when you need more context. Together, they support your review of what the patient and your team discussed.
- Conversation transcripts
- Context for call review
Support your front desk with Qira Voice.
Keep your current phones
Your staff keeps answering calls on your existing phones. Qira supports the review that follows.
Review with context
Bring the recording, transcript and analysis together when you review a patient conversation.
Coach your team
Listen back and use specific moments from the call to guide feedback for your front desk.